Support Center

RINADURS Power support helps customers register generators, find manuals, troubleshoot common issues, and request warranty service.

Start here

• Activate your warranty if the generator was recently purchased.
• Check the quick start and safety notes before first operation.
• Use troubleshooting steps for starting, output, fuel, oil, noise, and shutdown issues.
• Email aftersales-001@outlook.com when you need direct support.

Support response details

Include the model, serial number, order number, purchase date, photos, and a short description of the issue. Complete information helps reduce back-and-forth messages.